FAQ

The Clothes

What sizing should I order?

Our pieces are designed with a relaxed, slightly oversized fit. If you're between sizes, we recommend sizing down. Each product page includes a detailed size guide.

What fabrics do you use?

Mostly heavyweight cotton (280–430gsm) for tops and hoodies, ripstop nylon and cotton blends for bottoms. Every product page lists the exact fabric composition so you know what you're getting.

How should I care for my pieces?

Cold wash, inside out. Hang dry or low tumble. Avoid bleach. The simpler you treat them, the longer they last.

What's the difference between Mens and Womens sizing?

Our Mens pieces are cut with a boxy, oversized silhouette throughout. Our Womens pieces use the same relaxed aesthetic but with slightly different proportions — shorter body length, adjusted sleeve. Both can be worn by anyone. Browse Mens · Browse Womens

Orders

Can I cancel or change my order?

If your order hasn't shipped, email us within 24 hours and we'll sort it. Once it's on its way, you'll need to wait and use the returns process. We're fast packers — contact us as soon as possible.

Do you offer gift wrapping?

Yes — at checkout you can add gift wrapping ($5) and a handwritten note. We'll wrap it properly, because a good gift deserves a good presentation.

Do you do wholesale or bulk orders?

Yes. Email wholesale@bensshop.com and we'll put together a quote.

Still Have Questions?

Email support@bensshop.com — a real person will respond within one business day. No bots, no scripts, no copy-paste replies.